Frequently asked questions
What Pinku is, what's free, and what happens to your data.
Getting started
What is Pinku AI?
Pinku is a place to chat and roleplay with AI characters from anime, games and cartoons, or ones you create yourself. Characters remember your conversations, and you can generate images and videos of them without leaving the chat.
Is Pinku AI free?
Yes, and no card is needed. A free account comes with 30 messages and 5 images a month, daily logins add more, and there are no ads. Video needs a paid plan or a one-off pack. See plans and packs
How do I use Pinku AI?
Create an account, pick a character and start typing. Ask for a picture at any point in the conversation and it arrives in the chat, looking like the character you're talking to. Browse characters
Is there a Pinku AI app?
Yes. The full app installs straight from the browser on Android, iPhone, iPad and desktop. The App Store and Google Play carry the official companion app for building prompts and saving ideas. Get the app
Privacy & safety
Is Pinku AI safe to use?
Yes. Your chats and the characters you create are private to your account, there are no ads, your content is never used to train AI models, and card details are handled by the payment processor, never by us.
Is Pinku AI legit?
Pinku AI is a company based in Spain and has been running since 2024. You can reach the team at support@pinku.ai. About Pinku
Can other people see my chats?
No. Chats and private characters are only visible to you. Something only becomes visible to someone else if you create a share link for it yourself.
Does Pinku sell my data or use it to train AI?
No to both. Personal information is never sold, rented or traded, and nothing you write, upload or generate is used for training. Privacy policy
Who can use Pinku?
Adults aged 18 and over. Content involving minors is banned outright, and where local law requires it, accounts verify their age before reaching adult content. Terms of service
Billing & account
What shows up on my bank statement?
Charges from Pinku appear on your statement as Pinku AI.
How do I cancel my subscription?
Go to Settings → Billing and cancel there. Your plan stays active until the end of the period you already paid for, and nothing further is charged. More billing questions
How do I delete my account?
Go to Settings → Account and delete it. It can't be undone: your data is removed from our systems immediately and from backups within 7 days.
Still have questions?
Write to support@pinku.ai and the team will get back to you.